Contact: +61 416 875 908

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Wholesale Information

WHOLESALE ONLY

- WE DO NOT SELL TO THE PUBLIC-


- We do not sell to online retailers or party plans
- please do not register or contact us if you are setting up a new e-commerce website (unless you have also a physical store)


Requirements for new customers:

- Must provide proof of retail business
(Business name, address, email, phone number and one electricity bill or any other mail evidence).
- Must have an ABN (Australian business number) or Tax number for US and other countries.
- Please email proof of business through our CONTACT US section.
- Fun Division does not sell products in countries where adult products are prohibited.

Pictures and Descriptions:
You are allowed to use the images and descriptions featured on FunDivision.com.au to help promote the products you purchase from us.

***Please be advised that it is illegal to use images and text descriptions from any website without consent from the image copyright owner, as that is copyright infringement****

The images on our website are provided with permission for you to use for the purposes of marketing the products you purchase for resell from us.

Payment: Direct Deposit, Visa, MasterCard
BANK DETAILS: COMMONWEALTH BANK - BSB:06 2014 Account number: 1045 9333

Returns Policy: We will accept unused product only with prior return authorization.

Please do not attempt to return without contacting us first.
Merchandise is eligible for return under this policy within 30 days of purchase.

How to Order:
1. Register on our website.
2. Email proof of business.
3. Make your order on our site after email confirmation from us that approves your account.

Backorders:
If a product is out of stock, we will always notify you and ask you if you prefer to process to a refund or if we ship it to you (without any extra shipping charge) as soon as it is back in stock.

Frequently Asked Questions:

    Q. Do we have a catalog?
    A. Our catalog is our website. All items and pricing can be obtained once you register and are approved.

    Q. What should I retail these items at?
    A. We recommend you to use our retail price +/- 10% mentioned on every product page.

    Q. Payment methods?
    A. VISA, MasterCard, EFT, bank cheque, money order

    Q. Do you offer credit?
    A. Yes, we offer credit to our customers after approval.

    Q. Do you make dropship orders?
    A. Yes, we do. We use prepaid EXPRESS Australia Post satchels ($14.95 Australia Wide)

Shipping Rates (Flat rate):

NSW: Sydney, Newcastle, Wollongong $9.95
VIC, QLD,ACT,SA: $14.95
TAS: $19.95
WA: $ 24.95
 
*Oversized products may require additional charges, which are mentioned on our site.

Estimated Shipping Transit Times:
Australia Standard Shipping: 1-7 Business Days
International: minimum 4-5 Business Days

*Please allow 24 hours for us to process your order.

International Rates:
Customs and Brokerage Fees:
Customs departments of other countries may charge extra fees for international shipments.
Such fees are variable and you should contact your country's customs department to see if you will need to pay any additional fees to claim your shipment.
Because such fees are very variable our store will not calculate or include these fees in your total.
The receiver will be responsible for any of these types of fees and charges.